Abventure.it is the platform owned by Abventure S.r.l., dedicated to experiences, excursions, food and wine, sports and/or nature activities and other tourist services with a particular focus on the destination Abruzzo (hereinafter referred to collectively and collectively as “Tourist Services” or “Services” and individually as “Tourist Service” or “Service”).

Abventure S.r.l., in order to offer a tourist guide and intermediation service, will make this online booking platform available to users and providers of Tourist Services (hereinafter referred to as the “Users “and the “Providers” respectively).

Abventure S.r.l. will, likewise, make the platform available to certain cooperation partners (hereinafter referred to as “Resellers”) in order to offer the clients of the latter a booking service of the Suppliers’ Tourist Services. The use of this platform by Resellers will be subject to a separate and specific contractual agreement and, therefore, will not be permitted without prior written permission from Abventure S.r.l.

In addition, Abventure S.r.l., through the proprietary platform, performs activities of organization of tourist services, trips and/or excursions enclosed in various types of packages throughout the territory of Abruzzo and, therefore, performs direct activities of tour guide, as well as intermediation in the marketing of individual Tourist Services and/or tourist packages as well as activities of organization in packages and direct sale of Tourist Services provided by third parties.

With regard to contracts concerning the Tourist Services offered on this booking platform, Abventure S.r.l. is not a contractual party.

These General Terms and Conditions are divided into:

1. Terms of Use of abventure.co.uk
2. General Terms and Conditions of Abventure S.r.l.
3. General Terms and Conditions of the Tourist Service Provider (Referring Provider)

I. CONDITIONS OF USE OF abventure.IT.

1. Operator of this website

The website abventure.it (hereinafter referred to as “Website” or “Platform” or “abventure.it”) is provided by Abventure S.r.l., VAT No.: IT02377850686, Registered Office in Pescara (PE), Via P.Pasolini, 5, Cap 65123 Pescara (PE).

All bookings made through the Platform are subject to the General Terms and Conditions of Abventure S.r.l. as well as, depending on the activity, to the Terms and Conditions of the Tourism Service Provider.

2. Applications of these Terms of Use

These Terms of Use (“Terms of Use”) together with our Privacy Policy (“Privacy Policy”) and Cookie Policy (“Cookie Policy”) apply to all use of the Web Site. Users of the Web Site may use it only on the condition that they have read and understood the Privacy Policy, the Cookie Policy, and have accepted the Terms of Use. Any further use of the Web Site or any part thereof by a User will result in acceptance of the Terms of Use, Privacy Policy and Cookie Policy and, therefore, agreement to be bound by them.

3. No bid

Except in the performance of tour operating activities, the information on this Web Site is intended for informational purposes only. Such information does not constitute a binding offer to abventure.co.uk. Binding agreements regarding the Tourist Services available on the Website require a booking request through abventure.co.uk and acceptance of the booking request by Abventure S.r.l. on behalf of the Provider pursuant to Section III General Terms and Conditions of Abventure S.r.l.

4. No guarantee

Abventure S.r.l. endeavors to ensure the accuracy of the information provided on or through the Web Site. Nevertheless, it makes no warranty, either express or implied, as to the correctness, completeness, currency, reliability or fitness for any purpose, of such information or with respect to anything else (including information of any kind provided by third parties). Abventure S.r.l. may at any time, and at its sole discretion, modify, add or remove information on the Web Site or change its structure or functionality, and this without giving any particular notice of such change, without removing any information that is no longer current and without highlighting such information as no longer current. Abventure S.r.l. may also block Users from accessing the Web Site or certain parts thereof, or allow access only under certain conditions. Abvenutre S.r.l. makes no warranty, express or implied, regarding the availability of the Web Site or its functionality, that the Web Site is free of defects or that it and the infrastructure on which it relies are free of viruses or other harmful software. Furthermore, Abventure S.r.l. does not warrant about any alterations for technical defects by unauthorized third parties related to the information available on the Web Site..

5. Limitations of liability

Abventure S.r.l. excludes its own liability, and that of its independent contractors, as well as that of its representatives and employee collaborators for damages related to Users’ access (or inability to access) the Web Site, or for any error or omission in the use of the Web Site, regardless of the legal basis for such liability, with the exception of liability for damages caused with willful misconduct and gross negligence to the extent provided by applicable law.

6. Third parties and links to other websites 

Abventure S.r.l. is not responsible for content provided by third parties (including all bookable activities and information related to those activities) that may be available through the Web Site, as well as content linked or related to the Web Site or from the Web Site to other websites.

Abventure S.r.l. does not recommend or endorse such content and shall have no liability relating thereto. In the event of links from the Abventure S.r.l. Web Site to third parties, Users will use such Web sites at their own risk. Users are advised to review the policies of such websites and check how they treat personal data. 

If Users believe that there is illegal content on the Web Site, please send an e-mail to the following address: info@abventure.it

7. Intellectual Property Rights

In the relationship between Users and Abventure S.r.l., the Web Site is and will be protected by copyright and/or other intellectual property rights (including rights of protection granted by unfair competition laws). Users will not acquire any rights relating to the Web Site or to names, trade names and/or distinctive signs of any kind (including trademarks) posted on the Web Site. They will be able to access and view the Web Site, however, they will not be able to incorporate it in other websites and copy, present, license, publish, download, upload, post or make it perceptible in any way without the prior written permission of Abventure S.r.l.

8. Changes to the General Conditions of Use

Abventure S.r.l. may amend these Terms of Use at any time with immediate effect. In the event of changes made by Abventure S.r.l., they shall apply from the date of their publication on the Web site. Any use of the Platform subsequent to a modification shall be equivalent to the Users’ consent to the same modification.

You are advised to consult this section regularly in order to ensure you have the latest and applicable version.

9. Applicable law and jurisdictione

The law governing the Terms of Use is Italian law. These Terms of Use have been drafted in the Italian language and translated into other languages (e.g. English and Polish). In the event of any divergence of interpretation between the various language versions, only the version in the Italian language shall prevail.

Any dispute arising out of the application and/or interpretation of these Terms of Use shall be devolved to the exclusive jurisdiction of the Court of Pescara (PE).

10. Rules of conduct

It is a prerequisite for the use of abventure.it that the following rules of conduct are observed.

COMMENTS, LANGUAGE TO BE USED – MATERIALS

In the use of abventure.it, obscene, indecent, offensive, profane, disparaging or defamatory language, expressions of bigotry, racism, hatred, irreverence shall not be used. It is prohibited to place on abventure.it unauthorized advertising, information and material that is illicit or defamatory discrediting, that may infringe the rights of third parties, that is the property of third parties and for which authorization has not been obtained, that may invade the privacy of any person, that may encourage criminal conduct, that may give rise to civil or criminal liability, and that is otherwise contrary to any current legislation. 

II. GENERAL CONTRACTUAL CONDITIONS OF abventure S.R.L.

1. Intro

1.1 These conditions apply to Users with respect to online offerings through the Platform.

1.2 Abventure S.r.l. P.IVA: IT02377850686, Registered Office in Pescara (PE), Via P.Pasolini, 5, Cap 65123 Pescara (PE), owner of the Platform, through adequately qualified staff, carries out tourist guide and intermediation activities by making its booking facilities available to Users. On abventure.it, Users have the opportunity to search and book Tourist Services with destination the Abruzzo Region. Online offerings include, for example, but are not limited to: guided excursions, food and wine tours, cooking classes, bus tours, boat tours, entrance fees and tourist attractions and other Tourist Services. The offerings are put online by prior agreement with the local Providers with whom the respective contract concerning the Tourist Services (hereinafter referred to as the “Service Agreement”) is entered into.

1.3 Abventure S.r.l. is available to both consumers and businesses. For the purposes of these General Terms and Conditions, the following are defined as: 

(a) “Consumer” means a natural person who has entered into contracts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out (Art. 3, lett. a Legislative Decree 2005 No. 206 “Consumer Code”); 

b) “Enterprise” a natural or legal person who has entered into contracts as part of its entrepreneurial economic activity (art. 2802 C.C.) 

c) “User” means a natural person unless the same person is expressly registered on abventure.it as a legal person. Actions and omissions that occur during the registration of a legal person are attributed to a natural person unless they are performed within the scope of a power of attorney for the legal person.

2. Subject matter of Section II of the General Terms and Conditions.

These General Terms and Conditions apply to any use of the Platform. The contractual relationship between the User and Abventure S.r.l. in general comprises exclusively the management of the request for booking of the Tourist Service and the confirmation thereof, subject to confirmation by the respective Provider, as well as the coordination and organization of the chosen service and the management of payments related to said bookings. When carrying out the activity described by this Section II of the General Terms and Conditions, Abventure S.r.l. acts as an interface towards the User regarding the organization and relations with the Service Providers.

Accordingly, this Section II, together with Section III of the General Terms and Conditions of Contract, applies to the activity of managing the request for booking of the Tourist Service and its confirmation on behalf of the respective Provider as well as the management of any payments related to such bookings.

3. Registration

3.1 In general, the User’s use of the Platform can be carried out anonymously or upon registration on the Platform. 

3.2 Following the selection of a Service offered through the Platform, in order to complete the booking and purchase process, you may proceed with or without prior registration. If you opt for registration and creation of an account (hereinafter “User Account”), the registration at abventure.co.uk is concluded by sending confidential access credentials (username and password) to the email address specified by the User. Individuals must be 18 years of age or older to register. The creation of multiple User Accounts for the same natural or legal person is not permitted. The User Account is not transferable. The User during registration agrees to (i) provide truthful data and keep them constantly updated; (ii) diligently guard their User ID and Password and prevent their use by unauthorized third parties; (iii) promptly inform Abventure S.r.l. in case third parties become aware of the credentials or use them unduly.

3.3 abventure.it has the right not to activate or suspend the User Account whenever it deems, in its sole discretion, that prejudice to abventure.it or third parties may result from the User’s conduct.

4. Services of Abventure S.r.l. – conclusion of the contract

4.1 After the User enters the desired parameters on the Platform (e.g. type of excursion/package, date and time of departure, number of participants etc..), Abventure S.r.l. will communicate to the User’s indicated email address during the next 2 working days whether or not the User will be able to take advantage of the selected excursion/package.

From the moment when the User receives the communication from Abventure S.r.l. containing the confirmation that the selected Excursion/Package will take place on the scheduled departure date and time, the User will have to pay the full amount provided for the selected Excursion/Package during the next 48 hours.

The User will have the opportunity to view all bookings made by accessing the restricted area.

abventure.it reserves the right to cancel bookings that appear to be concluded in the presence of obvious technical errors attributable to the operation of the Site (e.g. bookings for Services at an excessively low price compared to the standards of similar services). In such cases abventure.it will promptly notify the User of the cancellation, by e-mail to the address provided during registration and / or booking of the excursion / package and will provide a full refund of any price paid by the same. For further information on bookings, please refer to Section III – General Terms and Conditions of the Tourist Service Provider. Abventure S.r.l. will deliver to the User, by email to the address specified during registration and/or booking of the excursion/package, a voucher containing the confirmation of the booking, which must be kept and/or printed and shown to the Provider at the time of the provision of the Service by means of a smartphone or in hard copy. In case of no-show, the Service cannot be provided and the User will not be entitled to any refund.

4.2 The use of the Platform is itself essentially free of charge to the User. The costs of technical access to the Platform (e.g. internet access) are borne by the User. Abventure S.r.l. is authorized to collect the invoiced amount on behalf of the Provider.

4.3 Abventure S.r.l. does not guarantee either the accuracy of the data provided or the performance of the services by the Provider as all information indicated and forwarded is based on data from providers or third parties and cannot be verified in detail by Abventure S.r.l.

5. Payments on abventure.it

5.1 The price paid by the User for the Provider’s Services is the price stated in the relevant advertisement posted on the Website, which pertains to the particular type of excursion/package.

5.2 On the platform of Abventure S.r.l. there are 2 different types of excursion/package: Basic and All Inclusive.  The Basic type includes: transportation/movement service from the prearranged meeting point with the Users on the day dedicated to the realization of the Service to the destinations included in the program of the excursion/package and professional guided tour service guaranteed by the appropriately qualified staff of Abventure S.r.l.

The All Inclusive type includes all the services related to the Basic type mentioned in the previous paragraph plus an additional food and wine experience to be combined with the type of excursion/package determined. By way of example and not exhaustive, food and wine type experience means: aperitifs, lunches and/or dinners in suggestive places at the venues made available by the Suppliers collaborating with Abventure S.r.l.

Abventure s.r.l. is in no way responsible for any allergies, intolerances et similia that the User may experience during the aforementioned aperitifs, lunches and/or dinners. The same User is obliged, in this case, to adequately and in advance warn the relevant Service Provider, regarding his clinical-pathological situation.

5.2 Abventure S.r.l. is authorized to collect invoiced amounts on behalf of the Supplier; payments may be made: 

(a) by bank transfer: in this case, following the choice of payment instrument, the system will automatically send an e-mail containing instructions for completing the purchase process; following the registration of the payment made, the system will generate a second confirmation e-mail containing the booking voucher for the purchased Service and a third e-mail containing the electronic invoice in PDF format. The mode of payment by bank transfer will not be accepted for purchases made 7 working days before the delivery of the Service itself;

(b) online, through the electronic money payment system offered on the Site: in this case, the system will send an initial confirmation e-mail containing the booking voucher and a second e-mail containing the electronic invoice in PDF format; this payment system uses security protocols capable of guaranteeing the privacy and reliability of financial transactions and the information will never be stored, not even in temporary form, on the Site and will be used exclusively to finalize the purchase transaction, for any refund, if necessary, or for reporting to law enforcement agencies of any fraud committed on the Site. Any problems referring to the payment system may be contested exclusively to the operator of the payment platform (e.g. PayPal) and not to abventure.it directly.

5.3 By authorizing payment, you consent to the use of your payment information for collection by the creditor.

6. Duties and obligations of the User

6.1 The User shall keep his/her registration data (login and password) secret and not allow third parties to access the Platform using his/her registration data. The User is responsible for the use, in any form, of his/her User Account on the Platform.

6.2 The User is required to carefully read the advertisement regarding the Service and/or the excursion/Package he/she intends to choose before sending a booking request to Abventure S.r.l.

6.3 The User shall release Abventure S.r.l. from any claims raised by third parties and based on his/her use of the Platform.

7. Availability and warranty

7.1 There is no warranty as to the availability, quality or features of the service or technical support for use of the Platform. Abventure S.r.l. may redesign, limit or suspend its online portal at any time and at its sole discretion. In such case, existing agreements between the User and the Provider, as well as the performance of those agreements will remain unchanged. 

7.2 Abventure S.r.l. is in no way responsible for the accuracy or completeness of data made available by third parties.7.3 Abventure S.r.l. is in no way responsible for services provided by Suppliers.

8. Responsibilities of Abventure S.r.l.

8.1 If Abventure S.r.l. has not assumed any contractual obligations arising from an explicit agreement with the User, it is not responsible for the fulfillment of the obligations arising from the corresponding Service Agreements with the Providers in accordance with the booking request via the Platform. Without an explicit agreement or guarantee, Abventure S.r.l. is not responsible for defects in the provision of the Service and/or for material damage or personal injury suffered by the User, in connection with the Service provided and/or concerning the same.

9. Resolution

The User may cancel the registration from the Platform at any time by locking his/her User Account. Abventure S.r.l. may cancel a registration, unilaterally, with at least 1 day’s notice if the minimum conditions for realizing the particular excursion/package have not been met. In this case Abventure is obliged to return any amounts paid by the User within the next 14 working days. All obligations that arose previously shall remain unaffected.

10. Users Assistence

Abventure S.r.l. guarantees assistance to Users for any pre-purchase and post-purchase information and/or support via the live chat service published on the Site or via e-mail address info@abventure.it.

For general information, however, abventure.co.uk provides assistance through the e-mail address: info@abventure.it.

11. Information pursuant to the Code on the Processing of Personal Data (Legislative Decree No. 196 of June 30, 2003 and subsequent amendments)

abventure.it, as the Data Controller, collects data for the provision of the services and activities outlined in the Terms of Use 

1. Source of personal data: Personal data available to abventure.co.uk will be used exclusively for the fulfillment of the service and activities requested.

2. Sensitive data: the consent that abventure.co.uk asks for does not cover sensitive data.

3. Purpose of data processing:

(i) the provision of personal data is necessary to carry out the services and activities specified in the Terms of Use. Failure to provide it does not allow abventure.it to be able to perform the services and activities necessary for the purchase and sale of the Service.
(ii) if you want you can consent to the specific option to send newsletters (promotional communications and commercial information) about products, services and activities of abventure.it through the use of communication systems (e-mail, sms, regular mail)

4. Methods of data processing: the processing of personal data is carried out manually and with electronic tools, with logic strictly related to the purposes indicated above and, in any case, in such a way as to ensure the security and confidentiality of the data.

5. Subjects to whom the data may be communicated: abventure.it may communicate the personal data conferred to the following categories of subjects: companies that perform document archiving services; auditing and financial statement certification companies and in general all the subjects that carry out in favor of abventure.it professional assistance and consulting activities, to the Seller to enable the possible issuance of tax documentation related to the sale. The subjects belonging to the above categories, to whom the data may be communicated, will use the data as “holders” in full autonomy. 

6. Rights under Article 7 of the Personal Data Protection Code: the Seller and the Buyer shall have the right to obtain from abventure.it the confirmation of the existence or not of personal data concerning them, the indication of the origin of the personal data, of the purposes and methods of processing, as well as the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as managers or appointees; the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as the updating , rectification, or if requested, the integration of the data.

12. Modification of these General Terms and Conditions

abventure.it reserves the right to modify these General Terms and Conditions at any time without obligation to state the reason. Any changes will affect only the User who, therefore, must explicitly consent. The amended Conditions will be sent to the User by e-mail no later than two weeks before they become effective. If the User does not reject the changes to the General Terms and Conditions within two weeks of receipt of the e-mail, they shall be deemed accepted. This deadline will be highlighted with the e-mail containing the changes to the General Terms and Conditions.

13. Ulteriori disposizioni

13.1 These General Terms and Conditions represent the only agreement concluded between Abventure S.r.l. and the User. 

13.2 The invalidity of one or more of the clauses contained in these General Terms and Conditions shall not affect the remaining clauses, in the event that one or more of such clauses is declared invalid by a final decision, decree, or judgment, this agreement shall be construed as if such invalid clause or point had not been included therein.

13. Applicable law and jurisdiction

The law governing the General Terms and Conditions is Italian law. These General Terms and Conditions have been drafted in the Italian language and translated into other languages (e.g., English and Polish). In case of any divergence of interpretation between the various language versions, only the version in the Italian language shall prevail.a.

Any dispute that may arise on the application and/or interpretation of these General Terms and Conditions shall be devolved to the exclusive jurisdiction of the court of Pescara (PE).

III. GENERAL TERMS AND CONDITIONS OF THE TOURIST SERVICE PROVIDER

1. Intro

Part III of these General Terms and Conditions applies to all Service Agreements concluded between Providers and Users via the Platform. This also applies in cases where access to the Platform is made through a Reseller.

2. True indications

Entries transmitted via the Platform must be vitriolic. The Provider reserves the right to terminate the contract, or to exclude Users from participation in the service and to seek compensation for cancellation costs pursuant to Item 9 of this Section III of the General Terms and Conditions of Contract for Tourism Service Providers, in the event of incorrect indications by the User.

3. Arrival at meeting point and compliance with conditions

Users are responsible for arriving on time at the communicated meeting point, and in any case it is the User’s precise responsibility to carry any necessary travel documents (ID cards, passports, etc.) and to comply with relevant legal provisions (e.g. health regulations, etc.).

If in the course of the implementation of the Service and the related excursion/package, the staff of Abventure and/or the Service provider give precise instructions to the Users to be at a specific time and a specific place for the restart and continuation of the excursion/package as scheduled and the User does not arrive on time or warn in advance that he/she may have problems arriving on time the User agrees that the excursion/package may continue without his/her participation, without the User then having any claim against Abventure and/or the Provider in any capacity whatsoever.

4. Additional Terms of Contract

In the event that the Provider in a concluded Service Agreement adds to this Section III of the General Terms and Conditions of the Tourist Services Provider additional conditions regarding participation and transportation or other conditions, Users are responsible for complying with these additional conditions. The Provider reserves the right to exclude Users from the activity if they fail to comply with these conditions.

5. Booking

The Service Agreement entered into with the Provider is finalized with the acceptance of the online booking on the Platform by abventure S.r.l. on behalf of the respective Provider. The Users will receive via e-mail the booking confirmation voucher that they must keep and present at the time of the provision of the Service on smartphone or in hard copy.

6. Payment

The total agreed price for the Service made available is payable by the User to Abventure s.r.l. at the time of entering into the contract or at the end after using the Service itself.

7. Insurance

The price of the Service published on the Platform does not include insurance costs except where explicitly stated in the Service tab.

8. Guidelines for reservation changes and cancellations

8.1 The User, up to 72 hours prior to the delivery of the booked Service, will have the opportunity to request a change in the date of delivery of the Service, subject to verification of availability and upon payment of any price difference.

8.2 Except in cases where the Provider applies different cancellation policies, the User will have the option to cancel the reservation made at least 48 hours prior to the date of the provision of the Service by freely withdrawing from this contract, and the right to receive a full refund of the amounts paid. The refund will be made within the next 14 business days after the cancellation, using the same method of payment.

8.3 In the event that the User makes the cancellation of the reservation after the deadlines indicated in Section 8.2, precisely between 48 and 24 hours prior to the date of the provision of the Service, the User shall be entitled to receive as a refund 50% of the amounts paid.

In the event of a “no show” (e.g., the User does not show up at the prearranged meeting point) or cancellation of reservations made on the same day as the Service delivery, the User will not be entitled to any refund.

All cancellations and/or changes subsequent to the reservation made must be communicated by e-mail to info@abventure.it indicating the reservation reference in the confirmation e-mail.

9. Cancellation due to force majeure

The Provider shall have the option to cancel the provision of the Service on the agreed date without prior notice in the event that causes of force majeure (extraordinary event, airport closure, serious illness, disaster, natural disaster, earthquake, flood, fire, military action, civil war, etc.) make the performance of the activity impossible or make it significantly more difficult or put it at risk. In such cases, the price paid by the User will be refunded within the next 14 working days from the cancellation.

10. Exclusion from participation

The Provider will have the ability to prevent Users from joining an activity or exclude them from an activity if they do not meet the personal requirements for participation.

11. Program changes

In addition, the Supplier reserves the right to make non-essential changes to the program where necessary for unforeseeable or unavoidable reasons.

12. Additional Conditions

Additional or different conditions may be contained in the booking confirmation vouchers and/or communicated to Users by Abventure and/or Provider’s staff during the implementation of the Service.

13. Supplier’s responsibility

The Provider is responsible for its services in accordance with applicable law.

14. Modification of these General Terms and Conditions

This Section III of the General Terms and Conditions of the Tourist Services Provider may be changed, at any time and without notice, for future bookings. In that case, for bookings already made, the respective terms and conditions applied by the individual Supplier for each individual booking shall apply

15. Applicable Law and Jurisdiction

The law governing this Section III of the General Contractual Conditions of the Tourist Services Provider is Italian law. This Section III of the General Terms and Conditions of the Service Provider have been drafted in Italian and translated into other languages (e.g. English and Polish). In the event of any divergence of interpretation between the various language versions, only the version in the Italian language shall prevail.

Any dispute arising out of the application and/or interpretation of this Section III of the General Contractual Conditions of the Service Provider shall be devolved to the exclusive jurisdiction of the court of Pescara (PE).